The Cedros Design District gives Solana Beach an economy most small cities do not have: furniture and lighting showrooms, galleries, custom fabrication, designers buying on trade accounts, and the boutiques and restaurants around them. A good share of what sells on Cedros does not exist yet when the customer pays for it. The piece gets ordered, made, and delivered eight to sixteen weeks later.
That gap creates the work. Where is my sofa. Did the fabric ship. Why does the invoice say March. Every answer means an email to a vendor, a wait, and a call back to the client. Meanwhile the quote for the next project gets rebuilt by hand from a supplier price list that changed in January, and the trade discount for one designer is different from the one for the designer next to her.
The audit follows a single custom order from the deposit to the delivery, and marks every point where a person becomes the messenger between a vendor and a client. We total those hours across a month, price what an order status view would cost to build, and check whether the software you already run does it once somebody configures it. Three to five fixes, ranked, with the ones to leave alone named as such.