A fixed-price look at how your company runs now and where AI or software would pay for itself. Two weeks, one document, each fix priced against the hours it returns. Tustin is ninety minutes from the studio, and we come to you.
Tustin packs three kinds of company into a small footprint: the professional services and healthcare practices around Old Town, the newer light manufacturing and commercial tenants out at Tustin Legacy, and family retail spread between them. A lot of them added staff quickly over the last few years, and the way they run today was designed when the whole company fit around one table.
Growth is what breaks a process that worked at eight people. The owner still approves every proposal, so proposals wait for the owner to get home. A new hire learns the job by asking whoever sits closest, because nothing was written down when there were four of you. Two systems hold customer information and neither one is fully current. Leads sit for three days in a shared inbox that belongs to nobody in particular.
The audit maps the company you are now against the one your process was built for. We sit with you and the three or four people carrying the load, follow a real job from first contact to paid invoice, and mark every place it stops moving. The document ranks three to five fixes with build costs, names the parts to leave alone, and gives you a ninety day order to work through. We run all of it on site. About a third of our audits each year happen in Orange County, so the ninety minute drive is routine.
A professional services firm in Old Town. Every proposal waits for the owner's review, and the owner reviews at night, so quotes go out two days after the client asked for one. The audit measures that delay, prices a drafting step that gets a proposal most of the way there, and says which approvals should stay with a person.
A light manufacturer out at Tustin Legacy. The company hired eleven people in two years and nobody wrote down how a job travels from order to shipment. We follow one order, put the steps on paper, and price the two handoffs where a system would hold up better than a hallway conversation.
A growing practice with two customer lists. The old scheduling software and the newer CRM both hold client records, and neither is fully current. The audit prices the cleanup and the connection, then sets that number against the appointments and follow-ups falling through the gap between them.
We take on established businesses with real operations, roughly five to fifty people, where the owner can still describe how a job moves through the building. Companies in the middle of a growth spurt are the clearest fit, because the strain is easy to point at and easy to measure.
A one or two person business does not need us yet, and we will say that on the first call. There is rarely enough repeated work to earn back the fee. ChatGPT Plus, a scheduler and one good template will serve that owner better until there is staff to hand work to.
The audit is $1,500, fixed, and you are free to do nothing with it. If a fix is worth building, larger builds run $6,000 to $15,000, and you can take the document to any shop you like. Travel from San Diego is included in the price.
This page was drafted from a structured outline and hand-reviewed before launch. The work itself is custom, owner-operated, never templated.
One paragraph about your business is enough. Or just email hola@xala.studio.