A fixed-price look at the hours your business loses to paperwork, and what AI or software would cost to win them back. Two weeks, one document, fixes in priority order. We work in English and Spanish, ninety minutes from the studio.
Santa Ana is where the county's paperwork lives. Courts, county offices, permits and licensing sit downtown, and the legal, accounting, insurance and contracting firms that work alongside them sit a few blocks away. Add the family businesses that have held the same corner for forty years, plus the logistics yards and manufacturing shops on the industrial side, and two things stay true across almost all of them: a deadline governs the work, and the work happens in two languages.
That combination costs more than owners think. The front desk takes an intake in Spanish and writes the file in English. Somebody retypes client details into a filing portal that will not accept a paste. One employee keeps every due date in a spreadsheet only they update. Customers call to ask where a case, a permit or an order stands, and staff stop what they are doing to go look it up.
The audit starts with one real file. We follow a matter or an order from the first call to the closed invoice, in whichever language your team handled it, and write down each point where a person copies information from one place into another. Then we rank three to five fixes with hours and build costs attached, and mark the ones to leave alone because a person belongs in that seat.
A downtown professional practice. Clients arrive with documents in Spanish and the file has to be built in English, so a paralegal or an office manager translates and retypes at the same time. The audit measures those hours over a month and prices a tool that drafts the second version for a person to check and sign off.
A contractor working city and county jobs. Every permit, renewal and submittal date lives in one spreadsheet that one employee maintains. When that person takes a week off, the calendar goes quiet and a deadline gets close. We price what a shared deadline system would cost and say whether the risk justifies building it.
A logistics or light manufacturing shop on the industrial side. Customers call all day to ask where an order is, and dispatch stops working to check. The audit counts those calls for a week, then prices a status page and an automatic text update against the hours they would hand back.
We take on established businesses with real operations, roughly five to fifty people, and we need time with the staff who do the work rather than one meeting with the owner. The document comes back in the language your team works in, and if that is both, it is both.
One or two person shops get told to wait. The repeated work is usually too thin to earn back the fee, and ChatGPT Plus, a scheduler and a good template will carry that owner further this year than we would.
The audit is $1,500, fixed, and nobody owes us a build afterward. Santa Ana is a ninety minute drive from the studio in San Diego, closer than most Orange County owners assume, and about a third of our work already sits north of the county line. The trip is included in the price.
This page was drafted from a structured outline and hand-reviewed before launch. The work itself is custom, owner-operated, never templated.
One paragraph about your business is enough. Or just email hola@xala.studio.